The second-hand marketplace Members Express Displeasure Regarding Sizing Modifications
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The popular resale platform has revised its sizing categories for women's and children's clothes without notifying all shoppers about the modification.
Online Platforms Backlash
Countless users and merchants are expressing on platforms claiming that product pages now present a different size category compared to what was initially listed as a result of the reclassification.
Vinted explained the updated approach better aligns with similar services.
They have suggested members to check their listings and update the measurements by hand where appropriate, which has left users frustrated.
Size Classification Updates
Earlier, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was previously a 12 but is now a UK 16-18.
User Accounts
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, based in Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Manual Updates
Another shopper, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she said.
Platform Context
The service features exceeding 100 million members, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: last year, Vinted reversed a change to its shipping options following member complaints.
